TERMS OF SERVICE

We strive to provide a seamless and enjoyable experience for our customers. To ensure the highest standards of safety and satisfaction, we have established the following:

  • By using our services, you agree to these terms. This agreement is between Ocean Paradise Yachts ("we," "us," or "our") and you ("Customer" or "you").

  • A 50% deposit is required to reserve the date, crew, and vessel. The remaining balance is due upon arrival, to be paid directly to the captain. All bookings are final and non-refundable.

    • Customer Cancellations: No cancellations by the customer are permitted.

    • Safety Cancellations: Trips may be canceled or rescheduled by the captain due to safety concerns, such as adverse weather or mechanical issues.

    • Contact Information: Provide accurate contact details to ensure communication regarding any changes.

    • Arrival: Arrive on time. Late arrivals may result in forfeiture without refund.

  • The captain monitors weather conditions and has the authority to cancel or modify trips for safety reasons.

  • Failure to show up without prior notice will result in a forfeiture of the trip without a refund.

  • We reserve the right to make necessary changes to the trip schedule, route, or vessel. Customers will be notified promptly.

  • We are not responsible for personal items lost or damaged during the trip.

  • By booking with us, you acknowledge that you have read, understood, and agree to these terms and our cancellation policy.

  • For questions or concerns, contact us at (786)-854-74